At I-Flow we have a product support team who can answer product questions or concerns you may have, but please keep in mind that this site is for general information only. It is not an official outlet for medical advice, and it is not intended as a substitute for advice from your doctor. I-Flow does not practice medicine or provide medical services or advice. If you have an issue requiring medical advice, please contact your doctor for help.
If you are currently experiencing a medical emergency, dial 911.
If you are currently using ON-Q* and require an immediate response to your product questions, please contact our Product Support hotline at 800-444-2728. Otherwise, please use the form below and we will respond as soon as we can.
General Inquiries: 888.962.4ONQ (4667)
Product Support: 800.444.2728
Irvine, CA 92618 USA
FOR QUESTIONS ABOUT ON-Q*, CALL US AT 1.888.962.4ONQ OR FILL OUT THE FORM BELOW
There are inherent risks in all medical devices, please refer to the product labeling for Indications, Cautions, Warnings and Contraindications. For example, failure to follow the product labeling regarding filling, flow rate selection and placement of the pump and/or catheter could directly impact patient safety. Physician is responsible for prescribing and administering medications per instructions provided by the drug manufacturer. Refer to www.halyardhealth.com for product safety Technical Bulletins. For specific questions regarding the pump or medication prescribed to you, please contact your physician.